Privacy Policy
Introduction
This Privacy Policy explains how ALOO eSIM collects, uses, and shares information, including personal data, in connection with your use of our website and our eSIM services.
Information We Collect
We collect two main types of information on our website:
Personal Information: Includes data that can identify you as an individual, such as your name, email address, phone number, or billing information. We only collect this information when you voluntarily provide it, such as when you create an account, contact our support team, or purchase an eSIM.
Non-Personal Information: Data that cannot be used to directly identify you. This includes details such as browser type, device compatibility information (to verify eSIM support), operating system, IP address, browsing activity, and usage statistics. We collect this information automatically through cookies and other tracking technologies.
Use of Information
The information we collect allows ALOO eSIM to:
Operate and maintain the Website and effectively deliver your eSIM profiles.
Send purchase confirmations, QR codes, and installation instructions.
Provide you with newsletters or marketing content, only if you have given your explicit consent.
Respond to your technical inquiries and fulfill support requests.
Improve the Website and your overall user experience.
Analyze how the Website is used to optimize our global connectivity services.
Comply with legal and regulatory requirements.
Sharing of Information
We may share your information with trusted third-party service providers (such as payment processors and telecommunications partners) who assist us in operating the Website and providing our eSIM services. These providers are contractually obligated to keep your information confidential. ALOO eSIM will never share your personal information with third parties for marketing purposes without your explicit consent.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected (e.g., managing your active eSIM subscriptions). We may retain information for longer periods only when required or permitted by law.
Security Measures
We take professional-grade measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, complete security cannot be guaranteed for any website or internet transmission.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or service offerings. We will notify you of any changes by posting the updated policy on the Website. We recommend that you review this policy regularly to stay informed.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: support@alooesim.com