Privacy Policy
Last Updated: October 15, 2026
At ALOO eSIM (accessible from https://alooesim.com), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information that is collected and recorded by ALOO eSIM and how we use, process, and protect it.
1. Corporate Information
This website and the ALOO eSIM services are operated and owned by:
Company Name: ALOOGSM LTD
Company Registration Number: 17523460
Registered Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Official Contact Email: support@alooesim.com
Regional payment processing services for transactions in specific jurisdictions (including the GCC and Middle East) may be facilitated by our authorized regional partner: ALOOGSM E SIM Trading Sole Proprietorship L.L.C (United Arab Emirates).
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
Personal Identifiable Information: Email address, first name, last name, phone number, and billing information when you register or purchase an eSIM package.
Device & Technical Data: Device model, operating system, unique device identifiers (EID/IMEI for eSIM compatibility checks), IP address, browser type, and usage data.
Payment Data: Payment details are processed directly by secure, PCI-DSS compliant third-party payment gateways (such as Stripe, Wise, Tap Payments, or PayTabs). We do not store or capture full credit card details on our servers.
3. How We Use Your Information
ALOOGSM LTD uses the collected data for various operational and service purposes:
To issue, deliver, and activate digital eSIM profiles and data packages.
To process transactions and send order confirmations, receipts, and eSIM installation QR codes.
To provide customer support and troubleshoot technical connectivity issues.
To monitor website usage, detect, prevent, and address technical or fraudulent activities.
To comply with applicable legal obligations and financial regulatory requirements.
4. Data Sharing and Third Parties
We respect your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following necessary circumstances:
Telecommunication Partners: To provision your digital eSIM, necessary non-personal technical identifiers are shared with global telecommunication carrier networks.
Payment Processors: Transaction details are transmitted securely to payment gateways (such as Stripe) to complete order billing.
Legal Requirements: If required by law, regulation, or legal process to protect the rights, property, or safety of ALOOGSM LTD, our users, or the public.
5. Data Security
The security of your data is paramount to us. We implement industry-standard technical and organizational security measures, including SSL/TLS encryption, secure server infrastructure, and restricted administrative access, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Data Protection Rights (GDPR / UK GDPR)
Under applicable data protection laws, including the UK GDPR and General Data Protection Regulation, you have the following rights regarding your personal data:
The right to access: Request copies of your personal data held by us.
The right to rectification: Request correction of inaccurate or incomplete information.
The right to erasure: Request deletion of your personal data under certain conditions.
The right to restrict processing: Request that we restrict the processing of your personal data.
To exercise any of these rights, please contact our support team at support@alooesim.com.
7. Cookies Policy
ALOO eSIM uses "Cookies" and similar tracking technologies to track activity on our website and maintain session preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify users of any changes by updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
ALOOGSM LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@alooesim.com
Privacy Policy
Last Updated: October 15, 2026
At ALOO eSIM (accessible from https://alooesim.com), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of personal information that is collected and recorded by ALOO eSIM and how we use, process, and protect it.
1. Corporate Information
This website and the ALOO eSIM services are operated and owned by:
Regional payment processing services for transactions in specific jurisdictions (including the GCC and Middle East) may be facilitated by our authorized regional partner: ALOOGSM E SIM Trading Sole Proprietorship L.L.C (United Arab Emirates).
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
3. How We Use Your Information
ALOOGSM LTD uses the collected data for various operational and service purposes:
4. Data Sharing and Third Parties
We respect your privacy and do not sell, trade, or rent your personal identification information to third parties. We may share information only in the following necessary circumstances:
5. Data Security
The security of your data is paramount to us. We implement industry-standard technical and organizational security measures, including SSL/TLS encryption, secure server infrastructure, and restricted administrative access, to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Data Protection Rights (GDPR / UK GDPR)
Under applicable data protection laws, including the UK GDPR and General Data Protection Regulation, you have the following rights regarding your personal data:
To exercise any of these rights, please contact our support team at support@alooesim.com.
7. Cookies Policy
ALOO eSIM uses "Cookies" and similar tracking technologies to track activity on our website and maintain session preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify users of any changes by updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
ALOOGSM LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@alooesim.com